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Frequently Asked Questions (FAQs)

  • Q: How long does shipping take?
    A: Orders are processed within 1–2 business days. Standard delivery usually takes 5–7 business days depending on your location.

  • Q: Do you offer international shipping?
    A: Yes, we ship worldwide. Shipping costs and delivery times vary by destination and will be calculated at checkout.

  • Q: Are your watches and jewelry authentic?
    A: Absolutely. We guarantee that all our watches, jewelry, and accessories are 100% authentic and sourced from trusted suppliers.

  • Q: Can I return or exchange an item?
    A: Yes, we offer a 7-day return and exchange policy for unworn items in their original packaging. Please check our Return Policy page for details.

  • Q: Do perfumes come in original packaging?
    A: Yes, all our perfumes are sealed, brand new, and come in their original packaging.

  • Q: What if I receive a damaged or defective product?
    A: If your item arrives damaged or defective, contact us within 48 hours with photos, and we’ll arrange a replacement or refund.

  • Q: How can I track my order?
    A: Once your order is shipped, you’ll receive an email or SMS with a tracking number so you can follow your package in real time.

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